Understanding accounts in the Reseller Program

The Reseller Program is flexible when it comes to setting up and managing accounts. While we keep a strict eye on security, it’s easy to interact with the different accounts.

 Note: To receive support for any account, you must have the username or customer number and 4-digit Support PIN for that account.

ELITEWEB.Co Reseller Account

• The account where you purchase and annually renew your reseller plan.
• The account where you update commission payment information, use your free products and access the Reseller Control Center.
• You don’t receive commission or receive special discounts on purchases made with this account.

Customer Account

• Accounts for purchasing products at the retail price from your reseller storefront. Any visitor to your storefront can sign up and manage one of these accounts.
• You earn commission on any purchases made with these accounts.
• By default, you can access customer accounts as a delegate, such as to open and use their products.

Discount Customer Account

• Accounts for purchasing products at the wholesale rates from your reseller storefront.
  • One of these accounts is automatically created for you when you set up your reseller plan.
  • You can add this status to any customer accounts under your reseller plan.
• You don’t earn commission on purchases made with these accounts, which means the purchases don’t display in your commissions report.
• By default, you can access discount customer accounts as a delegate, such as to open and use their products.

Sub-Reseller Account

• Accounts set up as a customer of a Super Reseller.
• You can only purchase Basic or Pro Reseller plans with these accounts.
• Super Resellers make commission on the sale or renewal of sub-resellers’ plans as well as commissions from sub-resellers’ product sales.

Related step

• Access my reseller customer accounts as a delegate

More info

• If a customer account or discount customer account revokes delegate access, you can request access again.
• Once you set up your reseller account and start selling products, start earning commissions from your storefront.