Add my Microsoft 365 email to Mail on iPhone or iPad

• Create email
• Recovery email
• Add to desktop/mobile
• Send email
• What’s next?

Step 3 of the Set up my Microsoft 365 account series.

 Note: We recommend using the Outlook app for iOS. To get Outlook, use your phone’s camera to scan this QR code.

Add your Microsoft 365 email to the Mail app on your iPhone or iPad. Then you can send, receive, and organize emails.

1. Open your iPhone or iPad’s Settings.
2. Tap Mail > Accounts. (Depending on your iOS version, you might need to tap Passwords & Accounts.)
   
3. Tap Add Account.
   
4. Tap Microsoft Exchange.
   
5. Enter your Email and a short Description (like your company’s name or email type), and then tap Next.
   
6. Tap Sign In to confirm you want to use your Microsoft Exchange account.
   
7. Enter your Password and tap Sign In. (You might need to choose your account type as a Work or School to continue.)
   
8. If multi-factor authentication (MFA) is enabled, follow the prompts to set up one of the available options, or verify your account using your existing MFA method. If security defaults are enabled, set up MFA on the Microsoft Authenticator App.

Note: If Microsoft can’t find your account, you might be asked to enter your details manually:

• Email: Your Microsoft 365 email address
• Password: Your Microsoft 365 email password
• Server: outlook.office365.com (this is required)
• Domain: This can be left empty
• Username: Your Microsoft 365 email address

9. Tap Next. You might be asked to select Consent on behalf of your organization. This allows Microsoft 365 and the Mail app to work together. Tap Accept.

10. Tap Save. You can come back and update settings here at any point.

11. That’s it! You’ll see your Microsoft 365 account under Accounts.

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