Troubleshooting a slow WordPress site

Generic selectors
Exact matches only
Search in title
Search in content
Filter by Categories
Account Management Help
add photos, video and audio
Add-on features and social media
Advanced
Advanced campaign settings
All about analytics
All about images
Basic steps
Configure the Web Application Firewall (WAF)
Connect my Calendar and Online Storage to Workspace
contact support
copy files to my site
Create my email address
Customize campaign
Discover domains
discover linux hosting with cPanel
Discover Microsoft 365
Discover Online Storage
Discover Workspace Email
edit content
Email Marketing demo
expand your site with sections and pages
Explore email add-ons
Explore my account
Find server and port settings (IMAP/POP)
fine tune my website
get social
Get started with SSL certificates
Get the most out of Microsoft 365
help my site get found and monitor my metrics
Hosting & Servers
How to use WordPress
keep my account secure
Keep my email secure
know your privacy rights
Legacy
Manage your SSL certificate
Managed WordPress
Manual email configuration
Migrate and export my emails
My email account isn’t working (troubleshooting)
nameservers and DNS
organize
parking, forwarding and monetizing
privacy and protection
publish my site
Quick Shopping Cart
Renew my products and services
renewals
Security
Sell products and raise money (Online Store Builder)
Set up a campaign
Set up email on my devices
set up my payment methods
Set up my Workspace Email account
start with the basics
Stay productive anywhere with Office apps
Streamline email tasks to help my business
The WordPress LAB
transfer between accounts
transfer between registrars
Troubleshoot email and email setup
troubleshooting
Troubleshooting
Uncategorized
Upgrade and renewal options for email
Web & Classic Hosting
Website backups
Website Builder 7
Website Builder version 6
Website Security and Backups
Websites
work with databases
work with delegates
working with blogs

If your site was recently loading faster, then a recent change may have affected the load speed. If this is the case, you can undo the change and see if that helps the site load faster. If you aren’t sure what caused the slowdown, you can disable the various features of your site and add them back until the problem occurs again.

The following are some of the most common features that can increase latency.

Plugins

Each plugin that you add to a WordPress site can increase the latency of the site. You can activate and deactivate the the plugins on your site to see if it improves the load time. For more information on activating and deactivating WordPress plugins, see Activating and deactivating plugins in WordPress.

Theme

The coding of a WordPress theme can also contribute to site latency, particularly when using a third-party theme. To see if your theme is slowing your site down, try changing your theme. For more information on changing the theme, see Change a theme in WordPress.

.htaccess

The .htaccess file does not normally impact the speed of a website, but if something has been misconfigured then it can happen. Try disabling it by renaming it to something like 1.htaccess, .htaccess.bak, .htaccess_disabled. For assistance with FTP, see What is FTP?.

If this fixes the problem, you will need to edit your .htaccess file to correct the error. Otherwise, if you leave the original .htaccess file disabled, then you will need to reset the Permalinks on your wordPress site. For information on this please see instructions here: Fixing Permalink Issues with WordPress.

Website content

The content of your website can also affect the performance of your website. If the objects on a page are poorly optimized, then more data will be sent than what is required. For example, large images can take a long time to load over slower connections, and external sources may not be properly optimized.

Network latency

Sometimes network issues can also increase the load times of a website. To test this, you need to try accessing the site from a different network.

To check for network latency, you can use a tool called traceroute. This traces the path from the computer to the server you are accessing. For assistance running traceroute on Windows, see Run traceroutes on Windows. For assistance running traceroute on Mac OS X, see Performing a Traceroute in Mac OS X.

When reviewing traceroute, look at the time it takes each hop to complete. This number should be fairly consistent. Any extreme variations can indicate a network problem. Contact your Internet Service Provider for assistance reviewing the traceroute if needed.

Changing the currency for the products.

Prices shown in US Dollars. You can convert to your own currency after selecting a product.