Search for and restore backed up emails

Generic selectors
Exact matches only
Search in title
Search in content
Filter by Categories
Account Management Help
add photos, video and audio
Add-on features and social media
Advanced
Advanced campaign settings
All about analytics
All about images
Basic steps
Calendar
Configure the Web Application Firewall (WAF)
Connect my Calendar and Online Storage to Workspace
contact support
copy files to my site
Create my email address
Customize campaign
Discover domains
discover linux hosting with cPanel
Discover Microsoft 365
Discover Online Storage
Discover Workspace Email
edit content
Email Marketing demo
expand your site with sections and pages
Explore email add-ons
Explore my account
Find server and port settings (IMAP/POP)
fine tune my website
get social
Get started with SSL certificates
Get the most out of Microsoft 365
help my site get found and monitor my metrics
Hosting & Servers
keep my account secure
Keep my email secure
know your privacy rights
Legacy
Manage your SSL certificate
Managed WordPress
Manual email configuration
Migrate and export my emails
My email account isn’t working (troubleshooting)
nameservers and DNS
online store
organize
parking, forwarding and monetizing
privacy and protection
publish my site
Quick Shopping Cart
Renew my products and services
renewals
Security
Set up a campaign
Set up email on my devices
set up my payment methods
Set up my Workspace Email account
start with the basics
Stay productive anywhere with Office apps
Streamline email tasks to help my business
transfer between accounts
transfer between registrars
Troubleshoot email and email setup
Troubleshooting
troubleshooting
Uncategorized
Upgrade and renewal options for email
Web & Classic Hosting
Website backups
Website Builder 7
Website Builder version 6
Website Security and Backups
Websites
work with databases
work with delegates
working with blogs

Find and recover emails in your Email Backup add-on. Email Backup searches for keywords in email headers, including:

  • Subject line
  • Attachment name
  • Sender
  • Recipients

Search doesn’t include email bodies.

  1. Sign in to Email Backup.
  2. Select Exchange.
    Exchange tab underlined in blue
  3. Select the user in the Individual Mailboxes list.
    Click on user
  4. Enter your keyword(s) in the search box.
    Search box with invoices keyword

Note: If you’re unsure about the spelling, use a placeholder in your search. For example, if you’re looking for either Kristen Jenson or Kristin Jensen, search for Krist?n Jens?n.

5. (Optional) Sort the results using:

  • Name (sender)
  • Subject
  • Date
  • Location

6. Select the check box next to the item you want to restore.

7. Select Restore. You’ll see confirmation once the restore is successful.
Restore button with one item selected

Note: The size of the data being restored and Microsoft 365 server availability will affect how long the restore takes.

More info

Changing the currency for the products.

Prices shown in US Dollars. You can convert to your own currency after selecting a product.