Managing multi-factor authentication

Generic selectors
Exact matches only
Search in title
Search in content
Filter by Categories
Account Management Help
add photos, video and audio
Add-on features and social media
Advanced
Advanced campaign settings
All about analytics
All about images
Basic steps
Calendar
Configure the Web Application Firewall (WAF)
Connect my Calendar and Online Storage to Workspace
contact support
copy files to my site
Create my email address
Customize campaign
Discover domains
discover linux hosting with cPanel
Discover Microsoft 365
Discover Online Storage
Discover Workspace Email
edit content
Email Marketing demo
expand your site with sections and pages
Explore email add-ons
Explore my account
Find server and port settings (IMAP/POP)
fine tune my website
get social
Get started with SSL certificates
Get the most out of Microsoft 365
help my site get found and monitor my metrics
Hosting & Servers
keep my account secure
Keep my email secure
know your privacy rights
Legacy
Manage your SSL certificate
Managed WordPress
Manual email configuration
Migrate and export my emails
My email account isn’t working (troubleshooting)
nameservers and DNS
online store
organize
parking, forwarding and monetizing
privacy and protection
publish my site
Quick Shopping Cart
Renew my products and services
renewals
Security
Set up a campaign
Set up email on my devices
set up my payment methods
Set up my Workspace Email account
start with the basics
Stay productive anywhere with Office apps
Streamline email tasks to help my business
transfer between accounts
transfer between registrars
Troubleshoot email and email setup
Troubleshooting
troubleshooting
Uncategorized
Upgrade and renewal options for email
Web & Classic Hosting
Website backups
Website Builder 7
Website Builder version 6
Website Security and Backups
Websites
work with databases
work with delegates
working with blogs

After your admin has set up multi-factor authentication (MFA) for Microsoft 365, you can come back to your MFA settings to change how you authenticate your email account.

  1. Sign in to Outlook on the web. Use your Microsoft 365 email address and password (your ELITE WEB Co. username and password won’t work here).
  2. Enter the verification code that was sent to your phone or use the Microsoft Authenticator app to prove you’re authorized to use your email account.
  3. After you’re signed in, go to the Additional Security Verification page. There are two sections for you to manage:
    • What’s your preferred option? — Choose your default verification option.
    • How would you like to respond? — You can choose one or more options for authenticating your account.

 Note: If you’re going to change the preferred authentication option, you’ll want to make sure the field for that option is filled out in the how would you like to respond section. For example:

• Switching from Authentication phone to Office phone, you’ll need to have Office phone checked with a number entered.
• Changing from Authentication phone to Authenticator app or Token, you’ll want to check the Authenticator app or Token option and select Set up Authenticator app.

More info

 Note: While we link to Azure for this process, our scope of support for Azure ActiveDirectory is limited. We provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products.