Add my Microsoft 365 email to Mail (Windows)

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Step 3 of the Set up my Microsoft 365 account series.

Add your Microsoft 365 account to the Mail app for Windows so you can send and receive business emails.

  1. From the Start menu, open Mail.
    Mail app icon showing open blue folder
  2. If you’ve used the app before, select Settings Gear Settings, and choose Manage Accounts. Otherwise, continue to the next step.
  3. Select Add account.
    Below Welcome to Mail message, plus sign Add account
  4. Choose Office 365.
    Outlook.com, Office 365 and Google icons
  5. Enter your Microsoft 365 Email address and select Next.
  6. Select Work or school account, and then Continue.
    Work or school account above Continue button
  7. Enter your Microsoft 365 email address and password, and select Sign In.

Note: You may need to choose if you want Windows to remember your account, or if you only want to sign in to the Mail app.

8. If multi-factor authentication (MFA) is enabled, follow the prompts to set up one of the available options, or verify your account using your existing MFA method. If security defaults are enabled, set up MFA on the Microsoft Authenticator App.

9. You’ll receive confirmation when your account is set up. Select Done to close the window and go to your inbox.

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