Change the domain on my Microsoft 365 email account

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Sometimes you need to change the domain associated with your address. Before you can change your domain, it must:

  • Be registered with ELITE WEB Co..
  • Be registered in the same account as your Microsoft 365 email plan.
  • Have an active zone file for the ELITE WEB Co. domain and be in the same account as your Microsoft 365 email plan.
  • Not currently be federated to an existing Microsoft Office 365 tenant.

Change your Microsoft 365 email domain

  1. Sign in to your Email & Office Dashboard (use your ELITE WEB Co. username and password).
  2. Select Manage next to the email address you want to update.
  3. In Account information, select Edit.
  4. Next to Username, select Change domain. A drop-down list will show the available domains in your account that meet the requirements for use on Microsoft 365.
  5. Choose your new domain and select Ok, Got it. This acknowledges that your new and old domains will be linked.
  6. Select Save. You might be asked to update your password and create a new one. Enter and confirm your new password, then select Save & Continue. It can take up to 24 hours for your domain change to update.

Related step

More info

  • If you change the username, it automatically creates an alias (or a forward) of the previous username so you won’t miss any emails sent to the old email address.
  • For information on managing your domain’s DNS at ELITE WEB Co., visit Manage DNS zone files.
  • For help signing in to your Microsoft 365 email account, see Sign in to Office online or Outlook on the web.

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