Choose another country or region to see content specific to your location and shop online.
United States
USA

Website Builder version 6 is moving to Website Builder

Website Builder version 6 is moving to Website Builder! Your website is your home online, and we know that change can be difficult. That’s why we’ve prepared answers to your frequently asked questions, as well as a transition tool to import your content and more. There’s lots to look forward to!

Website Builder is intuitive and easy to use. Plus your site looks great on mobile.

In addition to building your website, you can manage social media accounts, business listings, and online appointments all from one central location.During this transition, we’re here to help with any questions and to make sure your site keeps running smoothly. Customer support is here to help.

Why is Website Builder version 6 moving to Website Builder?

One of the most important reasons is that Adobe announced in 2017 that their Flash player will no longer work after December 31, 2020. Since Website Builder version 6 uses Flash components, you’ll be unable to edit your website and other essential tasks.

Website Builder has the latest features and security updates with new features being added all the time. People tell us they really appreciate being able to manage all of their social media, emails, listings, appointments and products from one central dashboard.

Is there a deadline?

We recommend that you migrate your site to Website Builder before Adobe ends their support of Flash on December 31, 2020. After that date, you won’t be able to perform certain functions in Website Builder version 6 that rely on Flash, and your site visitors may have a broken experience.

All Website Builder version 6 websites must be published in Website Builder no later than March 31, 2021. After that, we will auto-update your site for you to keep your site live. All future updates on your site will happen in Website Builder.

Will I get charged more?

No. Your pricing remains the same for the length of your current renewal term. At any time, you can change plans and pricing if you find you need more or fewer features.

How do I move my site content into the new site?

We’ve designed a transition tool to help you import your images and written content into the new site. You have until December 31st, 2020 to work in Website Builder version 6. After that, the Flash components that power Website Builder version 6 will no longer work.

You’ll migrate your content into Website Builder as a draft. When your site migration is complete, you’ll publish your new site. If any of your pages require forwarding, we’ll take care of that. We’re also designing the migration so there’s no interruption to being found on search engines. We recognize that SEO is a continuous effort, so we provide guidance to getting found online.

If you have questions or need help during the transition, we have an article with the instructions on how to transition from Website Builder version 6 to Website Builder.Customer support is here to help 24 hours a day, 7 days a week.

Do my pictures and files move too?

Files attached to your Website Builder V6 site will not migrate. You will need to download your files and then add downloadable files or PDFs to your new Website Builder site.

Pictures that are part of your Website Builder V6 site will migrate to your new Website Builder site. However, you may have inserted images from a standalone photo album. Here’s how to tell the difference and download pictures from a standalone photo album.

How do I add specialized sections?

Website Builder has lots of specialized sections such as PDF viewersprice lists or menu sections for restaurants, real estate listingscode sectionsSoundcloud audio tracks, etc.

Use the Contact Us section to show your address and location, hours, email, phone number and WhatsApp information. Customers can even submit a form, including attachments. When a customer completes the form, we scan it for viruses and malware and then it arrives to an email you designate.

Where is my old site? What happens to it?

Your website is still in My Account in your list of sites under Website Builder.

 Note: Your site will be called Website Builder followed by your plan name (e.g., Website Builder Standard). Previously, your site contained Website Builder in your plan name title (e.g., Business Plus Website Builder). However, your site URL remains the same.

  1. Go to your ELITE WEB Co. product page.
  2. Scroll to Website Builder and select Manage next to the website you want to change. You may have to expand the Website Builder section. Your site may also be shown as one of the tiles at the top of your product page.

Visitors to your site and your domain will continue to see your Website Builder version 6 design until you publish your new site. Publishing your new site makes it visible to people visiting your URL and removes your old site.

While you are working on moving your content, you can see both sites (your customers still see your old site). From the Website Builder version of your site, use the Website Builder menu and select Website Builder V6 to open your old site in a new tab. Now you have each version of your site open in their own tabs.

What if I have paid SSL or SEV as part of my plan?

Long-term customers may have Secure Sockets Layer (SSL) or Search Engine Visibility (SEV) plans. Once you publish your site on Website Builder, we will cancel those plans, if you have them, and replace them with in-store credit.

There’s no need to pay twice for extra features that are now standard in your Website Builder site. Even a free site includes SSL, and all paid plans let you improve your website’s search engine optimization (SEO) using our SEO tool.

New customer

New to ELITEWEB.Co? Create an account to get started today.

Registered users

Have an account? Sign in now.

Reseller login

If you’re a reseller, use the button below to sign in. (your reseller account is separate to your regular account)

Reseller login

If you’re a reseller, use the button below to sign in. (your reseller account is separate to your regular account)

New customer

New to ELITEWEB.Co? Create an account to get started today.

Registered users

Have an account? Sign in now.