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Security

Changing where your email reports are sent

You can configure your Website Security plan to send email reports to a different address than the one we have listed on file. Go to

Dive in: Browse essential articles list

Here’s a list of most of Website Security and Backup’s Help articles. Use it as your guide — from setting up Website Security, to getting your website

Back up my website

Your site automatically creates a backup when a theme is changed, a section is deleted or a the site is published. However, you may want

My website was hacked. What should I do?

A hacked website is really frustrating – it’s troublesome for your business and visitors, and removing a hack can be time-consuming. Let’s go through the

Change my hosting IP in the Web Application Firewall (WAF)

If you change hosting providers, or your hosting provider changes the IP address pointing to your web server, you will need to update your hosting

Configure my backups

Your Website Backups must be configured to connect with your hosting account to work correctly. Please be aware that if you change hosting company or

Restoring files after backup

After your backup has completed successfully, you will be able to restore files from the dashboard. Go to your ELITE WEB Co. product page. Select Manage all next to Website

Set up my account

After you’ve purchased Website Security, set it up to start scanning your site to identify vulnerabilities or compromises. You can also use these instructions to

Remove malware from my site

If Website Security detects compromises or vulnerabilities, it will email you that there’s a problem. You’ll then need to submit a malware removal request. Go

Security

Changing where your email reports are sent

Dive in: Browse essential articles list

Back up my website

My website was hacked. What should I do?

Change my hosting IP in the Web Application Firewall (WAF)

Configure my backups

Restoring files after backup

Set up my account

Remove malware from my site

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